Ticket Purchase Terms & Conditions
By purchasing this ticket, the ticket holder/s have agreed to the full set of terms and conditions as outlined.
Ticket holders must present their tickets upon entry, showing QR code on their smart device or email confirmation.
Photo ID will be required upon entry to validate authenticity as a ticket holder.
Attendees must comply with all alcohol, smoking and behavioural laws within the event venue and grounds.
Children and Minors Policy
All persons under the age of 18 must be accompanied by a responsible adult/guardian at all times while on site. For the purpose of these terms, a child is defined as any person under the age of 18.
A maximum of four (4) children under the age of 17 is permitted per adult/guardian.
The accompanying adult/guardian must be over the age of 25 (unless they are the parent), hold a valid ticket, and accepts full responsibility for the care, safety, and behaviour of any minors in their care.
Children and their accompanying adult/guardian must arrive together and enter the event site at the same time. No person under the age of 18 will be permitted to enter the event gates without their accompanying adult/guardian. The adult/guardian CANNOT leave the site without the minors in their care under any circumstances
The event organiser reserves the right to refuse entry if these conditions are not met, tickets will not be refunded.
Liability
By attending the event, all ticket holders acknowledge that participation carries inherent risks. Attendees accept responsibility for their own safety and belongings and agree that the event organiser, its employees, contractors, and venue owners are not liable for any personal injury, property loss, or damage suffered at the event to the fullest extent permitted by law.
Privacy & Media
By attending this event, attendees consent to the capture and use of their image, voice, and likeness in photos or video by the event organiser or their authorised representatives for marketing, promotional, or media purposes without compensatio
Force Majeure
If this event is cancelled before the scheduled start date & time for reasons of severe weather, flood, fire, explosion, civil disobedience, riot, labour disturbances or acts of God, then Airlie Events will issue refunds for the ticket price.
If the event is rescheduled, Airlie Events reserves the right to decide whether Ticket Holders will automatically be refunded, or whether tickets will be transferred to another date with a refund option.
If a scheduled artist / experience / supplier cannot attend the event, the event organiser reserves the right to provide suitable replacement / substitute.
Refunds
Refunds are not granted due to ticket buyers change of mind or circumstances unless granted by the event organiser and proof of extenuating circumstances can be established.
Any refunds granted within 7 days prior the event will incur a 50% cancellation fee. Considerations may be made with proof extenuating circumstances, however the booking fee will not be refunded.
Refund requests must be submitted via email to tickets@airlieevents.com.au
Booking Fees
All ticket sales incur 2.5% booking fee unless specified by the event organiser. Booking fee is not refundable.