Ticket Purchase Terms & Conditions
By purchasing this ticket, the ticket holder/s have agreed to the full set of terms and conditions as outlined.
Ticket holders must present their tickets upon entry, showing QR code on their smart device or email confirmation.
Photo ID may be required upon entry to validate authenticity as a ticket holder.
Children under the age of 18 must be accompanied by a paying adult (unless specified by the event organiser).
Attendees must comply with all alcohol, smoking and behavioural laws within the event venue and grounds.
Force Majeure
If this event is cancelled before the scheduled start date & time for reasons of severe weather, flood, fire, explosion, civil disobedience, riot, labour disturbances or acts of God, then Airlie Events will issue refunds for the ticket price.
If the event is rescheduled, Airlie Events reserves the right to decide whether Ticket Holders will automatically be refunded, or whether tickets will be transferred to another date with a refund option.
If a scheduled artist / experience / supplier cannot attend the event, the event organiser reserves the right to provide suitable replacement / substitute.
Refunds
Refunds are not granted due to ticket buyers change of mind or circumstances unless granted by the event organiser and proof of extenuating circumstances can be established.
Any refunds granted within a 48-hour timeframe prior the event will incur a 50% cancellation fee. Considerations may be made with proof extenuating circumstances, however the booking fee will not be refunded.
Refund requests must be submitted via email to tickets@airlieevents.com.au
Booking Fees
All ticket sales incur 2.5% booking fee unless specified by the event organiser. Booking fee is not refundable.